Customer satisfaction: knowing you better to serve you better
We know it well: there are many requests. Satisfaction questionnaires, online surveys, opinions to share... We are all overwhelmed by these requests, and it is sometimes difficult to respond to them.
But at the Tourist Office, this questioning is not a simple formality. It is a precious link between you and us, an essential dialogue to better understand your expectations and continue to progress together.
Optimized listening for an enriched experience
We've redesigned our surveys to be simple, accessible, and, most importantly, engaging. Each survey is designed to be quick, relevant, and even fun. A QR Code here, a tablet there, a link in a text message... Everything is done to make answering a breeze and to make your opinion really count.
Why answer? Because it changes everything!
Your participation, even if quick, helps us to:
Strengthen your satisfaction Consequently, your loyalty.
Increase the value of your experiences thanks to adapted services and ever more innovative offers.
Looking provide a smooth, simple and enjoyable customer experience that makes you want to come back.